GENERAL ARTICLES
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Understanding Your Pineapple Policy: Fundamental Terms and Definitions
The Purpose of Insurance: Restoring Your Financial Position
Understanding Your Compensation: How Pineapple Settles Claims
Understanding Your Policy Schedule: Your Personalised Insurance Snapshot
The Role of Pineapple's Consultants in Your Insurance Journey
Navigating Policy Voidance: Understanding the Consequences
Understanding Your Policy's Geographical Scope: Where Your Cover Applies
The Importance of Your Anniversary Date and Annual Premium Adjustments
Understanding Underinsurance: Don't Get Caught Short
"Pineapple Juice": Rewarding Responsible Policyholders
Understanding Dual Insurance: When Multiple Policies Cover the Same Risk
Protecting Your Privacy: How Pineapple Handles Your Personal Information
Your Core Responsibilities as a Pineapple Policyholder: Maintaining Valid Cover
Taking Reasonable Precautions: Your Role in Preventing Loss
The Acknowledgment of Information Sharing: Why Your Data is Shared
The Consequences of Non-Compliance: What Happens When You Don't Adhere to Policy Terms
Understanding Your Policy's Legal Framework: South African Law and Dispute Resolution
Navigating the Claims Process: Your Step-by-Step Guide
Understanding Claim Rejections and Your Right to Object
Claiming Under Multiple Policy Sections and Dual Insurance:
Proactive Steps for a Smooth Claim Process: Your Guide to a Successful Outcome
Understanding Claiming Under More Than One Policy Section: Avoiding Double Dipping
Understanding the Role of the National Financial Ombud Scheme (NFO) in Your Insurance Disputes
Understanding Salvage in Insurance Claims: What Happens to Damaged Items
Understanding Policy Cancellation: What You Need to Know
Understanding Policy Changes: When Terms and Premiums Shift
Understanding Your Insurance Premium: Adjustments and Payments
Managing Your Premiums: Payment Structure and Consequences of Non-Payment
Understanding Cooling-Off Periods: Your Right to Reconsider Your Policy
Navigating Policy Voidance: Understanding the Consequences
Annual Premium Adjustments: Keeping Your Cover Aligned with Value
Understanding Underinsurance: Don't Get Caught Short