Your Pineapple policy isn’t static. While you pay monthly, there’s one big milestone you should keep in mind each year: your Anniversary Date. This is when Pineapple recalibrates your policy to make sure your cover still matches the real-world cost of replacing your stuff.
What Is the Anniversary Date?
It falls 12 months after your Cover Start Date.
As long as premiums are paid, your policy renews automatically each month. But the Anniversary Date is when your cover gets formally reviewed and adjusted.
Why Premiums Change
Every year, the Compensation Limit for things like Buildings, Household Contents, and General Items is automatically adjusted. The adjustment is usually linked to inflation unless you specifically tell Pineapple otherwise.
This means your premium may increase, but for a good reason. Replacing a couch, a phone, or repairing a roof now doesn’t cost the same as it did in 2023. These adjustments are there to prevent you from being underinsured.
Your Responsibility
While Pineapple does the inflation adjustment, it’s on you to make sure your Compensation Limits actually reflect the full replacement value of your belongings.
For example:
If your household contents are worth R200,000 but you’re only insured for R150,000, even an inflation-linked increase won’t protect you from underinsurance.
Regularly review your values and let Pineapple know if your cover needs to be updated.
After a Claim
A claim doesn’t usually change your Compensation Limit immediately. But Pineapple may:
Increase your premium right away, or
Adjust it at your next Anniversary Date.
They also reserve the right to update your terms and conditions after a claim, depending on the circumstances.
Think of the Anniversary Date as your policy’s annual health check-up. It’s your opportunity to confirm your cover keeps pace with reality. By staying on top of it, and updating your insured values when needed, you avoid the nasty surprise of being underinsured when it matters most.
*The information provided here is for informational purposes only. For the full terms and conditions, please consult your policy wording.