Insuring, editing and cancelling
Everything you need to know about covering items and managing the cover!
Drive Less, Get Blessed FAQs
What is my Excess?
How do I insure multiple items?
Is Pineapple an Insurance Company?
How and when will I be debited? Our payment method explained!
How do I change my personal details and my address?
Where (geographically/location) does my cover extend to?
Can I insure someone else's stuff?
How do I communicate with Pineapple?
What is a premium, and how is it determined?
What happens if the value of the item I add is wrong?
How do I insure an item?
(once I have downloaded the app)
What is SASRIA?
How do I stop insurance on an item?
What am I covered for?
How do I pay for my insurance (premiums) and change my payment method?
What can I insure under "Per-Items"?
How do I complete the inspection?
Do I have to install a tracking device in my vehicle?
Do you cover vehicles for e-hailing or commercial use?
I am having an error with my app.
I want to speak to an agent so that they can help me understand
my policy.
Why is my premium different to what I was quoted?
Why was I double debited?