We trust that you’re having a good day.

Or maybe not, and that’s on us.
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We’re very sorry to hear about your struggles and frustration with our app.

We also appreciate you bringing the bug to our attention. One last thing: could you

please share screenshots of the issue with us.

We will promptly escalate the issue to our technical team to ensure a swift resolution.

We sincerely apologise for any inconvenience caused and will personally inform you as

soon as the problem is resolved!

Your understanding is appreciated at this time.