Claims

How to claim from start to finish.

8 articles in this collection
Written by Matthew Smith and Marnus van Heerden

How to get my IMEI number

How to check your device IMEI number

Written by Matthew Smith
Updated over a week ago

How to blacklist your device

Blacklisting your lost/stolen device

Written by Matthew Smith
Updated over a week ago

Will claiming increase my premium?

In a word "yes"..

Written by Marnus van Heerden
Updated over a week ago

Do I need a police report when I claim?

Do I need a case number to submit a claim?

Written by Marnus van Heerden
Updated over a week ago

How do I communicate with Pineapple?

Can I call someone or how do I get in touch with Pineapple?

Written by Marnus van Heerden
Updated over a week ago

How do I track the progress of a claim?

What is happening with my claims?

Written by Marnus van Heerden
Updated over a week ago

How do I submit a claim?

A step by step guide to submitting a claim..

Written by Marnus van Heerden
Updated over a week ago

What is an excess?

How do excesses work and what is their purpose?

Written by Matthew Smith
Updated over a week ago