MOTOR FAQ's
All about getting changes done on the Clients Vehicle/Motor Insurance at Pineapple
What is the "Period of Insurance" for my motor policy?
What is a "Compensation Limit" in motor vehicle insurance?
What is the difference between "Retail Value" and "Specified Value" for my vehicle?
What are "Standard Vehicle Accessories" and "Non-Standard Vehicle Accessories"?
What does "roadworthy" mean in the context of my policy?
What is "Gross Negligence" and how does it affect my cover?
What is "Betterment" and how is it applied to claims?
What is "Depreciation" in relation to vehicle value?
What is the "Description of Use" and why is it important?
Where does my motor insurance policy apply geographically?
Do I need a special letter to drive my vehicle across borders?
Is Third Party Liability covered when driving outside South Africa?
How do I file a motor insurance claim?
What documentation is required when filing a motor claim?
Do I need to report an accident or crime incident to the police?
What should I do if my vehicle needs towing after an accident?
How will Pineapple compensate me for a valid claim?
What are common reasons why a motor claim might be rejected?
What happens if I have dual insurance (my vehicle is insured by another company)?
What is the "Drive Less, Get Blessed" benefit?
What happens if I fail to take due care, for example, by speeding?
What is the purpose of my motor insurance policy?
What is "Pineapple Juice" and how can I benefit from it?
What is the "Road Emergency Service" included with my motor policy?
What is excluded from general cover in my motor policy?
What is SASRIA cover and why is it important for my motor vehicle?
How do annual premium adjustments work for motor vehicles?
What is considered a "Total Loss" for an insured vehicle?
Does my policy cover pre-existing damage to my vehicle?