Your excess is the first amount of a claim that you pay before the rest of your claim is paid. This is usually a small amount relative to the claim and is there to protect the community from over-claiming for very small damage incidents.

Below is a list of excesses which apply for policies from June 2021:


πŸ“± MY STUFF (ALL-RISK) PRODUCT:

The EXCESS ON A CLAIM = 17.5% of the claim value, with a minimum of R500 (i.e higher of 17.5% of the claim value or R500), except for the following:

🚴 For your bicycle: Your excess will still be fixed, however, the value of your excess will now be determined by the value of your bike as set out below:

πŸ’Ž For your jewellery : your excess will still be fixed, however, the value of your excess will now be determined by the value of your jewelleryπŸ’πŸ’Έ as set out below:

NOTE: There will be an additional excess of R1000 for all items when claiming within the first 6 months of cover.


πŸš— MY WHEELS (MOTOR) PRODUCT:

πŸ“² You are able to choose your excess level when creating your policy. This will be the amount payable by you when claiming.

NOTE: As is commonplace, there may be specific conditions where a different excess is applied which is either additional or reduced from your chosen excess. These are fully stipulated on your policy schedule, but here are some of these specific cases:

  • When claiming for broken windows or cracked windscreen there is a reduced excess applicable

  • A once-off additional excess of R5000, may apply once per claim in the case of the following circumstances:
    -When claiming within 6 months of signing up OR
    -When the regular driver / spouse of regular driver are not driving the vehicle at time of incident OR your license is less than 3 years old OR
    -You are under 25 OR
    -Incident occurred between 11pm and 5am OR
    -Incident occurred outside of South Africa


🏑 MY HOME-THINGS (CONTENTS) PRODUCT:

The excess will be R1500 per item per claim

NOTE: There will be an additional excess of R1000 for all items when claiming within the first 6 months of cover.

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