What is my Excess?

How much excess do I pay when I claim?

Matthew Smith avatar
Written by Matthew Smith
Updated over a week ago

Your excess is the first amount of a claim that you pay before the rest of your claim is paid. This is usually a small amount relative to the claim and is there to protect the community from over-claiming for very small damage incidents.

Below is a list of excesses which apply for policies from June 2021:


📱MY STUFF (ALL-RISK) PRODUCT:

The EXCESS ON A CLAIM = 17.5% of the claim value, with a minimum of R1100.

NOTE: There will be an additional excess of R1000 for all items when claiming within the first 6 months of cover.


🚗MY WHEELS (MOTOR) PRODUCT:

📲 You are able to choose your excess level when creating your policy. This will be the amount payable by you when claiming.

NOTE: As is commonplace, there may be specific conditions where a different excess is applied which is either additional or reduced from your chosen excess. These are fully stipulated on your policy schedule, but here are some of these specific cases:

  • When claiming for broken windows or cracked windscreen there is a reduced excess applicable

  • An additional excess of R6200 may apply in one or more of the following circumstances:
    -When claiming within 6 months of signing up
    -When the regular driver/spouse of the regular driver is not driving the vehicle at the time of the incident

    - Your license is less than 3 years old
    -You are under 25
    -The incident occurred between 10 pm and 6 am
    -The incident occurred outside of South Africa


🏡MY HOME-THINGS (CONTENTS) PRODUCT:

The excess will be R1500 per item per claim

NOTE: There will be an additional excess of R1000 for all items when claiming within the first 6 months of cover.

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