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Why was I double debited?

Wendy Makhubele avatar
Written by Wendy Makhubele
Updated yesterday

This is an irregularity. We sincerely apologise for the inconvenience and discomfort caused.

We'd like to investigate this: kindly contact a Pineapple representative via the app or WhatsApp (060 012 3771). We'll need your ID number to help us locate your profile and investigate the cause of the double debit in your account.

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