Pineapple is not an insurance company, we are a digital Financial Services Provider (FSP no. 48650) who's products are underwritten (guaranteed) by a fully licensed insurer who ensures that claims will always get paid.
Pineapple restructures insurance products into the Pineapple framework which caps the amount of profit that an insurer may make in order to maximize the value that a Pineapple policyholder gets from their insurance.
Compass Insurance (FSP no. 12148) underwrites our My Stuff insurance.
Compass insure is fully compliant with Insurance regulation that include prudential requirements. This means that they are strictly regulated by the Financial Sector Conduct Authority (FSCA - previously Financial Services Board) to ensure that they will always have enough money to pay your claims.