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How do I pay for my insurance (premiums) and change my payment method?

What are the various payment methods available to pay premiums and how do I change my payment options?

Matthew Smith avatar
Written by Matthew Smith
Updated yesterday

Only one payment method is available; all Pineapple premiums are collected via a debit order.

When insuring items for the first time, you are prompted to enter your banking details. Sensitive information, like debit card details, is encrypted and passed directly to our highly established payment providers without ever being stored in our system.

Your monthly premium is collected once per month using this chosen payment method. If you add items at any point during the month, you WILL be charged a pro rata fee within the next 24 to 48 hours.


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