You get a 14-day cooling-off period from when you receive your welcome pack. If you haven’t claimed, your premiums will be refunded within 31 days, minus the cost of the cover you enjoyed. For example, if you signed up for Pineapple’s comprehensive cover on the 1st, got your welcome pack the same day, and cancelled by the 10th with no claims, you’ll get your money back (less the days you were covered).
Is there a cooling-off period for new policies?
Cooling Off Period
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Written by Ishmael Hlapolosa
Updated this week