Do I need to report incidents involving crime or traffic accidents to the police?

Yes. You must notify the police of any traffic accidents or crime-related incidents (e.g., theft, deliberate or malicious damage), and do so within 48 hours. Then, provide Pineapple with the case number which you’ll be issued by law enforcement. This number serves as proof that the incident did, in fact, occur, which will help you when submitting a claim for the item.