Jewellery and watches aren’t just shiny accessories — they’re some of the most valuable (and most portable) items in your home. That makes them high-risk for theft and tricky to insure. To make sure your precious belongings are properly covered, your Household Contents policy has a few special rules.
Valuation: The Non-Negotiable Rule
For any jewellery or watch worth R5,000 or more per item, Pineapple requires:
Professional Valuation Certificate - You must have one.
Pre-Loss Valuation - It must be done before the item is lost, stolen, or damaged.
Regular Updates - Valuations need to be refreshed at least every 5 years (since values of metals, stones, and watches can change).
Example: If you bought an engagement ring worth R50,000 in 2017 and haven’t had it revalued since, your claim could be rejected. Updating the valuation keeps your cover valid and reflects today’s replacement cost.
If you don’t have a valid valuation certificate at claim time, Pineapple won’t compensate you for that item.
Security Measures: Theft Cover Depends on It
When your jewellery or watches aren’t being worn, they need to be stored properly:
Locked Safe - A wall- or floor-mounted safe is required.
Separate Key Storage - Safe keys must be kept in a different locked compartment.
Example: If you own a Rolex valued at R120,000 and leave it in a bedside drawer instead of a safe, theft cover won’t apply. It must be locked away to be insured.
Why These Conditions Exist
These requirements aren’t just red tape. They exist to:
Ensure Accurate Cover - A valuation certificate proves the item’s true worth.
Reduce Risk - Secure storage makes theft less likely.
Prevent Fraud - Clear proof protects both you and Pineapple during claims.
Don’t Forget General Proof of Ownership
As with all contents, you’ll also need to provide acceptable proof that you own the item and what it’s worth (receipts, photos, statements, etc.). No proof = no payout.
If you want your jewellery and watches covered, the rules are strict but simple: keep them valued, keep them secure, and keep your records. Do that, and your most cherished possessions — from heirloom necklaces to high-end watches — will have the protection they deserve.
*The information provided here is for informational purposes only. For the full terms and conditions, please consult your policy wording.